Your Virtual Receptionist, Perfected
If you think AI is some futuristic concept best seen in sci-fi flicks, you’ve clearly been living under a rock. AI is here, and it’s not just knocking on the door—it’s taken a seat at the boardroom table.
It’s a common dilemma for business owners; investing in Google Ads only to have the phone ringing nonstop yet being too busy with the actual work to answer. And just like that, a potential customer is gone – probably calling and booking with a competitor instead.
The digital world is a swift one.
On average, small to medium Australian businesses lose up to 25% of incoming calls – translating into millions in lost revenue. This is precisely where tech entrepreneurs Jacob Banks and Luke Kelleher saw a glaring gap in the market.
Enter Sophiie AI.
For as little as $300 a month, this virtual receptionist seamlessly integrates into businesses of all sizes, answering calls, booking appointments, and managing schedules – 24 hours a day, 365 days a year.
“AI isn’t here to take business, but businesses that use AI will inevitably outpace their competition,” says Sophiie AI CEO Jacob Banks.
“This AI isn’t just a novelty, but a necessity, enabling small to medium businesses a way to deliver an exceptional human-like customer experience, scale operations and never miss an opportunity.”
Sophiie AI can pull off some impressive feats. For instance, the technology could call all of Australia before you finish your morning coffee. But the platform is about more than just answering the phone; it’s revolutionising the way businesses operate.
“Unanswered calls aren’t just lost sales—they can significantly hurt a business’s bottom line,” says Jacob.
“This AI ensures every lead is captured, every job is booked, and follow-ups are never overlooked, so businesses can focus on what they do best.
“Companies frequently invest heavily in Google ads to drive traffic, but when calls go unanswered, valuable leads get away as callers move on to the next business.
“The result goes beyond that immediate loss; take for example, an electrical company charging $150 per service call, missing just five calls per week, could equate to $7,800 in lost annual revenue; miss five calls per day, that’s $39,000 per year.”
While Sophiie AI is ideal for businesses that can’t afford a receptionist, it also brings significant benefits to companies with existing staff.
“Our clients with receptionists haven’t made any job cuts because the AI doesn’t replace roles—it enhances them,” he says.
